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Fitbar knowledge management case study [2]

论文作者:www.51lunwen.org论文属性:案例分析 Case Study登出时间:2015-07-18编辑:huiyin点击率:9591

论文字数:1950论文编号:org201507151845472579语种:英语 English地区:新加坡价格:免费论文

关键词:

摘要:任何一个组织在运营过程中会遇到问题,这是不可避免的。本篇案例分析提出了FitBar目前的状况,该公司的目前业务涉及零食批发业务,由于知识管理问题,该公司目前不仅面临着商业问题,而且影响到公司雇员问题。

t millennium, with the advent of various technological advancements; more and more aspects of the company will be affected (Thierauf, 1999). With all of these, it is said that knowledge management will be at the forefront of the operation of every company. The problems should be given a necessary emphasis in every business because it can greatly affect the success of the operation of the organization.


There were a number of knowledge management issues which were stipulated in the problem stated as being experienced by the company in the course of its operations. These issues were the roots of the problems facing the organization and calls for immediate attention to potentially be given the necessary and sustainable solution. One of the key knowledge management issue addressed in the case is the inefficiency of the distribution of information in the workplace. It is a given fact that information is very vital in the operation of the business. In the case of FitBar, however, there is a lacking effort in terms of improving and delivering an efficient communication practice within the workplace. This knowledge management issue triggers another problem which is the confusion in the office as to where particular information is available for retrieval. For example, when a staff is in need to know the sales and other relevant information for a specific period of time, they ae already confused as to which department is responsible for such and which can be able to provide them the needed information. It can be realized that there is actually no inter-departmental sharing of the relevant and necessary information. Because of such, most employees lack the necessary knowledge regarding the basics of their operation and when the time comes that they need to know a particular thing regarding how the business is doing, they do not know where this information is available because the information system is designed poorly and inefficiently.


Another knowledge management issue which was addressed in the case study is the problem with regards to organizational structure, which as the case puts it, makes the staff frustrated. In the conduct of operation of an organization, organizational structure is perhaps one of the most essential things as it provides the backbone of business performance of the company. In the case, it has been mentioned that there is a problem regarding the materials or the source sof relevant information in the office. There ae many materials available in which the staff could be able to extract all the data which are needed. However, the problem is that because of too many sources of information, some are just duplicated, containing the same data. With that, the sources are becoming irrelevant for usage of the employees.


There is also a problem which is regarding the increasing number of turn-over annually in the workforce. More and more staff are leaving every year from their post in work. The exit of these staffs can be attributed to the fact that there is indeed lack in efficiency in managing the organization that some of the employees are left not contented and some are just being inefficient with their duties at the job. The rate of turn-over is even higher with regards to the sales staff which is then attributed to the fact that the commission among them is based on individual sales target. And because individual efforts are recog论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

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