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有效的商务沟通分析 [3]

论文作者:英语论文论文属性:短文 essay登出时间:2014-12-31编辑:pesix4点击率:11459

论文字数:1992论文编号:org201412281859069973语种:英语 English地区:中国价格:免费论文

关键词:business communication商务沟通有效沟通

摘要:文章主要介绍了关于对有效的商业交流沟通的分析。内部沟通是有效商务沟通的一个子集。与员工多进行沟通和交流也是组织运营管理的一个重要组成部分。

ompleted or fully accurate information. Therefore a proper crisis planning is inevitable which generally includes the necessary organizational structure, processes and tools in place before a crisis hits. The organisation should always strive to develop, implement and continuously improve a crisis communication strategy and match the crisis communication plan which can be tailored exactyly to the company's needs. It also requires assigning certain responsibilities and also to thoroughly train the entire team of designated employees and thus provide back-ups.


与员工交谈---Talking to the Employees:


An internal crisis communication should always precede the external crisis communication whenever possible. It is very vital that the employees don't hear negative news relayed to crisis from outside sources first, as it may alienate them in this situation and also hinder the successful crisis response and the recovery. An honest dialogue with as many employees as possible can also foster the understanding and employee support for possibly new steps, company leadership may have to take to manage the crisis and secure the future of the business.


消除不确定性---Eradicating the uncertainty:


An affective employee communication during a crisis can never be underestimated which may lead to sufferings in significant economic damage. These factors may include a lack of trust, low morale and the subsequent loss of trained and dedicated employees. It is very important to increase the internal communication frequency in a crisis situation as the employees have a demand for frequent information updation as well as their desire to provide continuous feedback.


The issue is thus considerd very important since shifting of a company to a new country would involve many problems which are to be planned properly to deal them. The managers have a central role in any communications strategy; the good intentions of communication specialists can be ruined and mutual trust damaged by managers who do not pass messages on, who distort the messages they are entrusted with, or who do not provide feedback from what they have been told by their staff. This may imply training for managers at all levels in communication skills and ensuring that communication is seen as a core part of their jobs. Managers are going to need to communicate downwards to their own teams and others, with peers at the same or similar levels, and upwards to their bosses.  To do this effectively they need a range of communication skills. The managers or the COO of the company must always be prepared to address such critical situations. Training is needed to be provided to the managers and other senior officials of the organisation to deal especially with such situations. A perfect communication plan is to be prepared by the managers to deal with situations like financial crisis, natural calamities, internal disturbances etc. The manager should understand and analyse the situation keenly and then prepare a strategy to address the employees about the situation. He should be able to deliver the message is such a way that the employees take this sitation in an easier way.


A manager should confirm their communication style to be more positive and effective. The employees should communicate the problem to the supervis论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

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