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Mass customization: Literature review and research directions

Available online 13 June 2001.

Abstract
Mass customization relates to the ability to provide individually 美国经济论文定制designed products and services to every customer through high process flexibility and integration. Mass customization has been identified as a competitive strategy by an increasing number of companies. This paper surveys the literature on mass customization. Enablers to mass customization and their impact on the development of production systems are discussed in length. Approaches to implementing mass customization are compiled and classified. Future research directions are Outlined.

关键词：大规模定制;客户驱动的制造业，用户的参与;敏捷制造

Author Keywords: Mass customization; Customer-driven manufacturing; User involvement; Agile manufacturing
Article Outline
1. Introduction
2. Mass customization concept
3. Levels of mass customization
4. Success factors of mass customization systems
5. Enablers of mass customization implementation
5.1. MC processes and methodologies
5.2. MC enabling technologies
5.3. Enabling technologies at work: Information transfer
6. Research agenda
6.1. Customization level assessment
6.2. Mass customization in services
6.3. Information management
6.4. Quality control and monitoring
6.5. Reliability analysis of mass-customized products
7. Conclusions
References
1. Introduction
Mass customization relates to the ability to provide customized products or services through flexible processes in high volumes and at reasonably low costs. The concept has emerged in the late 1980s and may be viewed as a natural follow up to processes that have become increasingly flexible and optimized regarding quality and costs. In addition, mass customization appears as an alternative to differentiate companies in a highly competitive and segmented market.
In this paper, we present a literature review on mass customization (MC). Our main objective is to provide a framework to understand the several developments that emerged in the literature in the past 10 years. We also point to future research directions, based on the current state-of-the-art of the subject. In view of the expanding number of articles and books dealing with MC, there is clear need for a research agenda developed based on existing gaps in the study of MC.
We developed a framework for presenting a survey where MC is deployed from concept to practice in four sections. We start by conceptualizing MC. We want to explore the extent at which theoretical MC concepts describe a production strategy that may be indeed pursued in practice. We then look at the different levels at which MC may be implemented. In other words, we classify levels of individualization that may be provided to customers. After, we move to more applied matters, listing a number of factors that, according to several authors, may lead to a successful implementation of MC. Finally, we discuss in length the enabling processes and methodologies to MC implementation.
There are two main contributions here. First, this article presents a comprehensive guide that should help researchers to screen the vast MC literature in search of references on specific topics. Through a structured framework, seemingly unconnected aspects of MC are brought together and explored in enough detail to provide a useful introduction to the subject. Second, we set a rese本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。