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Another exercise I have done was cycling on Sundays with my friend. It was also nice experience because I have got one more topics to talk with my father who is good at cycling. Also, I discovered I could ride more than I expected from Tuen Mun to Yuen Long with the encouragement of my friend who went with me. He also appreciated the experience that we cannot only go to cinemas or karaokes at leisure time, but also doing exercise to relax our mind and train our bodies which costs less compared with movie tickets and karaokes service charges.

Although I met both of my short-term goals as set in my last Executive Development Contract, I found the indicators I set were not enough to represent how I have improved and should further improve in my chosen area of managerial effectiveness.

Therefore when the time passes and because of the commitment I have made, I paid high attention to how I gave negative feedback to others. I would like to have the record of my actual progress against my intended development area. These days, I was very sensitive to focus only on the behaviors that can be changed, but not issues that are beyond their control when I give feedback to others. Also, I reminded myself to use straight talk and when the feedback is supported by hard data. And, I stayed calm and control my emotions before giving out my comments. And, all these of my changes got my colleagues' attention. One of my subordinates shared with all my colleagues including bosses in our November's kick-off meeting that he could feel the change after my restarted the study. And my bosses also commented that they could see my subordinates feel more comfortable in working with me.

In fact, I did not only focus on giving effective negative feedback after I restarted this semester's study, but also coaching abilities because I was taking another class called Managing Employee Performance. I chose implementation of training programs to improve leaders' mentoring/coaching skills as my second written assignment's topic. Therefore, I read books, journals and research regarding mentoring and coaching skills for the purpose of literature review. By reading, learning and writing how to improve such skills, I also paid attention to when I have the opportunity of practicing what I have learnt. Therefore, I also reminded myself to build rapport through effective communication and eliciting laughter, being a good mood, address others' need and expectations with the philosophy of trust, caring and respect proactively. Also I avoided using an autocratic, directive, controlling or dictatorial when I was coaching my colleagues. Moreover, I understood the ills of leadership. Leaders who do not listen, do not practise what they preach, do not develop their people, fail to create direction are ineffective and waste everyone's time. Also, leaders who are complacent, practise favouritism, intimidate and demoralise others bring others, themselves as well as whole organization down. These recognitions not only enabled me to provide more effective negative feedback, but also empowered me to communicate more supportively.

As I paid more attention to communicate supportively, I was enlightened by participating in one of our classmates' workshop regarding building relationships by communicating supportively. The examples of eight attributes of supportive communication were very useful for me as they are contextual, natural, co