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科尔集团运营管理分析 Operations Management in Action: Kier Group Plc Analysis

论文作者:www.51lunwen.org论文属性:作业 Assignment登出时间:2017-10-25编辑:cinq点击率:316

论文字数:2000论文编号:org201710251418364439语种:英语论文 English地区:英国价格:免费论文

关键词:运营管理assignment范文留学生作业

摘要:本文是留学生运营管理assignment范文,主要内容是是以科尔集团作为研究对象,对其运营管理方面进行研究分析。

对于这项任务,我们被要求研究工业部门,选择该部门内的业务,然后从运营经理的角度分析和评估我们选择的业务。
首先我们必须知道的行业部门是什么。根据牛津词典,“工业”一词是指与原材料加工和货物制造有关的经济活动(牛津词典)。这意味着工业部门在其内部拥有处理原材料和制造货物的业务。这也被称为第二产业或制造业。
我选择的企业是科尔集团。科尔集团适应行业/次领域内是因为这是一个建筑公司,在成品即翻砖建筑原材料的交易。

For this assignment we have been asked to research the Industry sector, choose a business within that sector, and then analyse and evaluate the business we have chosen from an operations manager point of view.

First we must know what the Industry sector is. According to oxford dictionary the word industry means ‘Economic activity concerned with the processing of raw materials and manufacture of goods’ (Oxford Dictionary. 2014).This means that the industry sector have businesses within it that deal with the processing of raw materials and manufacture of goods. This is also called the secondary sector or manufacturing sector.

In 2009 the UK manufacturing sector generated £140bn in revenue this is 11% of the UK total economy. This sector also employed 2.6 million people which equals out to be 8% of the UK workforce. The whole sector itself is spilt up into 14 different industries by the government which include textiles and chemicals (BIS. 2010).

The business I have chosen is Kier Group plc. The reason that Kier Group plc fit within the Industry sector/secondary sector is because this is a construction firm that deals with turning raw materials in a finished products i.e. turning bricks into buildings.

Kier Group plc offers their services to the public and private sectors, these services include ‘civil engineering, mining, mechanical & electrical design and installation… and 3D modeling’ (Kier Construction. 2014). An example of public sector customer would be the Northampton Borough Council in creating their new £7 million North Gate Bus Station (Northampton Chronicle & Echo. 2014). An example of a private sector customer would be Network Rail Infrastructure Ltd, as Kier Group plc did the King’s Cross Station roof refurbishment (Kier Group. 2013). Kier Group plc’s clients are often other business or large public bodies such as Councils due to their ability and proven track record with multi-million pound contracts that they are asked to do or win the contracts against other competitors such as Balfour Beatty PLC. Kier Group plc operate on a global scale however some parts within Kier Group plc work within the U.K.

Any organisation can be shown as multiple of input/output diagrams in a hierarchy format. At the bottom of this hierarchy would be the customer’s needs being transformed into consumer satisfaction (Muhlemann, A. Oakland, J. Lockyer, K. 1993). As every business is made with the customer in mind even if the businesses overall goal could be to maximise profits they still need the customer. However other input/output diagrams in the hierarchy differ from business to business. As a car mechanic shop wouldn’t use the same ways to satisfy consumers as a bridal dress shop would.

As Kier Group plc deals with construction it has a specific inputs and outputs. Five inputs of Kier Group plc would be skilled labour, high quality equipment, energy, building materials, and basic project designs. Three outputs of the company would be buildings, infrastructure, and recycled materials.

Skilled labour is an input for Kier Group plc because to be able operate as a building business they would need skilled labour论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

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