f that sequence in the future.
3. A facility to provide Council with a future option of issuing accounts quarterly instead of six monthly, thereby providing for an improved cash flow.
4. The establishment of multiple branches or agencies to conduct business on behalf of the Council.
5. The ability for ratepayers to pay their assessment notices at any Council branch or agency, or over the Internet through BPay.
6. The accounts for water charges to be issued on the existing basis or by readings.
The analysis also revealed that it would be better to purchase a new server with a faster cycle speed, more memory and disk capacity.
It was estimated that it would take eight weeks to prepare the specifications for the hardware and software, call for tenders, evaluate tenders and obtain council approval. However, a further two weeks would also be required to obtain State Ministerial approval.
The delivery period for the new hardware (i.e. the server) was eight weeks. Three weeks were allowed to carry out installation matters such as relocation of existing equipment within the computer room, electrical modifications, installation of the new operating system, installation of the database software and the like.
Under the old system, it was not possible to have a single enquiry list of all the rate assessment notices for a ratepayer. Accordingly, Shirley arranged the formation of a data integrity team of 4 staff. The team concentrated particularly on areas where it was felt that there might be more than one assessment notice for a ratepayer. In addition, it checked the accuracy of ratepayers' names having regard to electoral rolls. The accuracy of addresses was also checked as the new system provided for a master list of street names to be established. If the street name were not present in that list, then the address would be rejected. The group also had to determine the routing arrangements for obtaining the water meter readings. The data integrity group estimated that their work would take sixteen weeks. The data integrity team was to commence work on their task after their initial database training course (as discussed earlier, this was conducted 2 weeks after Shirley’s appointment). The coding for the conversion programs (below) could not commence until the data integrity team completed their task.
In addition to installing the operating system and database, the successful software house was also responsible for the conversion of the data contained in the old system into the new database. It was necessary to prepare three programs for this purpose:
Conversion Program A: 3 weeks for coding, 1 week for testing.
Conversion Program B: 5 weeks for coding, 2 weeks for testing.
Conversion Program C: 4 weeks for coding, 1 week for testing.
Work on the development of the conversion programs could not commence until the operating system and database were installed on the new server. Program B could not be tested until Program A had been tested and the conversion of Program C could not be commenced until Program B had finished being tested.
As noted previously, the package purchased was required to be customised, particularly in the area of reports and se
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