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国际管理中的跨文化能力研究 [2]

论文作者:www.51lunwen.org论文属性:学期论文 termpaper登出时间:2015-03-13编辑:Cinderella点击率:5437

论文字数:2256论文编号:org201503112137284668语种:英语 English地区:澳大利亚价格:免费论文

关键词:cultural shocksintercultural competence文化冲击跨文化交际

摘要:本文研究的主题是跨文化交际能力。作者认为要克服文化冲击,就需要培养我们的跨文化交际能力,提升认知、情感和行为技巧三方面水平。

edge and the notion of culture, one’s own culture and comprehension of the other’s culture”. When we work abroad or with people from different nationalities, we have to be ready to discover cultures. To understand what culture notion means, people should be aware that every country, or even a cultural group, has its own culture.


But what is really “culture”? To understand it is very important; it’s probably the beginning to acquire the Intercultural Competence. Nevertheless, give a definition of culture is not an easy thing. Indeed, approximately 154 definitions have been recorded in 1954. To sum up, as we mentioned in the first part, culture is a set of signification, values, believes and norms that members of a same group have in common. Our culture comes from our socialization. Institutions such as family, school and friends made us growing up respecting traditions –which are beliefs, rituals or thing passed from generation to generation-, norms (what we can do or not), value (what is right or wrong). Culture always changes. Even though a company culture is created, individual’s culture always will be more important than company’s culture. Nevertheless it is not impossible to make people more tolerant and change their attitudes and behaviors when they work with people from different nationalities within the same company.


'Culture comes in layers, like an onion'According to Frond Trompenaars & Charles Hamden-Turner, “culture comes in layers, like an onion. To understand it you have to unpeel it layer by layer”. Indeed, we see before behaviour of people who are in front of us, we see their reactions, then their attitude (which are influenced by values) they have during the meeting, and then we understand norms and finally values. These last one (norms and values) are something we are able to remark at first glance. As an Iceberg, 90% of culture is invisible. For this part of the culture, managers have to double up efforts to understand and discover other nationalities. To take an example of the deep culture (invisible one), we can talk about the way people use to work, and relation they have with hierarchy (power distance according to Hofstede, cf. part I). To discover the whole culture, managers or people who are going abroad or working with foreigners, have to make some researches; nobody can guess it at the first glance.


Besides, knowledge level of specific cultures is the first thing we can change, is the easiest thing to change. People have just to find some information about other cultures and in different steps to acquire intercultural competence is maybe the thing that takes less time. Then arrive attitudes and individual behavior to build a team culture.


The emotional abilities


Then, we can deal with emotional abilities or affective dimension if we continue to refer to Gertsen’s model. This second component of intercultural competence concerns the way people accept differences. In other words, it is the sensitivity and the comprehension of the others’ culture. Among abilities that are in this dimension, we can论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

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