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加拿大dissertation:The Ministry of Community Development [10]

论文作者:英语论文论文属性:文献综述 Literature Review登出时间:2015-04-28编辑:g790726705点击率:17570

论文字数:5611论文编号:org201504241108464584语种:英语 English地区:加拿大价格:免费论文

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摘要:特立尼达和多巴哥的国家社区发展部是其最大的公共服务部门,本文通过调查研究发现国家社区发展部在绩效管理中存在的问题,并提出解决建议。

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3.1.1 Primary Research

Primary data is obtained from a direct observation of the phenomenon under investigation or is collected personally (Welman and Kruger 2001). To ensure that primary data is collected, interviews, self-administered questionnaires and direct observation methods will be used (Struwig and Stead 2001). For this research in particular, a self-administered questionnaire and interviews will be used as data collection instruments. As Molefe (1997, pg 151) indicates, the primary data are easily obtained from responses to a questionnaire, largely because data sometimes lie buried deeply within the minds and within the attributes, feelings or reaction of people.


Furthermore, by providing access to what is inside a person's mind the questionnaire makes it possible to measure what a person knows, likes or dislikes. The questionnaire is therefore a useful tool to determine perception. For the purpose of compiling a competency profile, the interviews are conducted.


3.1.2 Secondary Research

Secondary data refers to the information collected by individuals or organisations other than the researcher for other purposes (Welman and Kruger, 2001). The supplementary importance of using secondary data is that it saves time, provides the opportunity to re-analyse existing data and arrive at new conclusions, and save on the cost of doing a research.


The secondary data for this research is sourced through literature research and interviews held with persons responsible for the performance management process.


3.2 RESEARCH TOOLS


For the purpose of this investigation, two very instrumental data collection tools will be selected, these are; interviews and questionnaires. Interviews and questionnaires are two diverse ways of conversing with people to extract their opinion and views. These two methods of extracting data will be conducted during the month of December 2009, where respondents will be given approximately four weeks to respond, and interviews will also be held during that same period. Verbal permission was granted by the Senior Human Resource Officer upon an official letter of request by the researcher to conduct interviews and questionnaires.


3.2.1 Interviews

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