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Data Source and Collection

In a research, there are usually two main sources of information and data, which are primary data and secondary data.

Primary Data

The primary data consist of interview or survey and questionnaires.

Interview/survey

The most common primary data is survey. Survey is a method used to query someone in order to collect data for the analysis of some aspect of a group or area. Due to the study seeks to collect information about effect of e-service quality toward online purchase, so respondents will being asked whether they had purchase the goods through online, and once confirm, they will been given a set of questionnaire and being asked to participate in the survey. The interview or survey may take 15 to 20 minutes to answer the questions. Survey is a good and fast method to understand respondents respond and feeling toward a product or service. Moreover, the information or responds of the survey will conduct through face to face interview, telephone, or mail.

Questionnaires

Questionnaires is a written or printed form used in gathering information on some subject or subjects, consisting of a set of questions to be submitted to one or more persons. The open-ended question which is the respondent reply in his or her own words and closed-ended question which requires the respondent to make a selection from a list of question are using in questionnaire design.

The first part of the questionnaire focused on demographic data, such as age, occupation, gender, income status, race and so on, while the second part required respondents about the introduction of the Internet adoption. The third part will focus on the respond of the respondent toward the factors of adoption of the Internet for small businesses in Malaysia. A questionnaire also is an important method because it is a paper form which conducts a list of question used during survey or interview.

Secondary data.

The secondary data in this study consists of earlier study or journal which was be done by other researchers, industry analyses offered by the media, newspaper articles, books, and relevant materials found both in library and the Internet. These data is mainly used to support the research idea in the literature review. In this research, the journals act as the most important source of secondary data.

Sample Selection

A total of 100 respondent are selected and made to obtain to completed surveys (n=100). The study is about the Internet adoption for small businesses in Malaysia. So, the respondents who are small business owners are encourage to be selected in this survey. Respondents are ranged from any small business owner from any fields located in Malacca.

Data Measurement Scale

The data measurement scale consists of four basic level of measureme本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。