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ndardization; training; job relatedness;
documentation; feedback and participation; concern for individual
differences; post appraisal interviews and review and appeal. The
system must be open and participative encouraging employees to be part
of the goal setting process and giving feedback. It should be easy to
understand and administer along with being reliable. The system can
ideally contain a follow-up mechanism to identify personal growth
needs and if it is established by all line managers, it's easy to
review and update.

- Gupta C.B (2003)

Performance must be backed by an able reward system. Employees
delivering extraordinary skills who were making valuable contributions
to ABC County did not feel rewarded. This resulted in the County
loosing its competent professionals. A prominent de-motivating factor
at ABC was the proportional pay increase for all the employees, not
conditioned by their performance. Lack of recognition and rewarding of
outperforming employees

The reward review at ABC was on an individual basis, irrespective of
whether the task was individual or team. This ruined the performance
of both.

Reward management is vital to effective HR management. A fair reward
influences an employees development and career plan while a
performance related pay could motivate an employee to undertake a
course or a training program. A reward system linking pay to
performance will require an appraisal system, which is reliable and
valid. The Morale of senior managers can be boosted through the
concept of flexibility. Is an idle concept for the county because ABC
regularly looses valuable employees to the private sector where bigger
levels of responsibility can be rewarded with higher levels of pay.
Thus, a hike in pay along with flexible working hours can act as an
incentive to stay in the county. In addition to this job swapping and
appropriate workforce planning can be implemented to have the right
number of people and the right type of people at the right place.

Recommendations
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Resourcing

HR planning is aimed at coordinating the requirements for and the
availability of different types of employees. It is an overall process
of determining and assuming that the organization will have an
adequate number of qualified employees at the proper time doing jobs
which meet the business objectives. Since ABC County is on the verge
of becoming a HR oriented organization it needs HR planning as a guide
to the HR Function.

Effective HR planning can take place if:

* HR objectives are balanced

* Adequately organized at various levels

* Receives senior managements support

* An adequate database for employees is in place

Any organizations recruitment process aims at locating the sources of
human resource and attracting them toward the organization. The
management at ABC County indulged in online recruitment process which
generated a high number of applicants most of them being unsuitable.
The council also had a policy to reply to each one of the applicants
thus making the process tedious and cumbersome. In addition to this
the line managers were not well trained and thus ended up selecting
inappropriate employees. An idle recruitment process should integrat