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at your GP/ hospital?
10. If you need an interpreter, what do you do?
11. Where do you go to get your prescription? Is it far?
12. What do you think of the referral process?
13. Have you used the Accident & Emergency department before?
14. Have you used the Ambulance Service before?
15. Have you or anyone you know used mental health services before?
16. What were your experiences?
17. How could these services be improved?
18. Do you use the screening services that are available, e.g. breast screening?
19. What do you think about these services? If you wanted to use a particular service,
what would you do? Do you find it difficult to access services?
20. If you wanted to find out more about a certain health problem/service, what would
you do?
21. Are there any specific health problems/issues/services that you would like to know
more about?
22. In what form would you find this information most useful?
23. Where would be a convenient location for this information?
24. What additional services would you like to see?
25. What improvements to current services would you like to see?
26. Are there any other health-related issues or concerns you would like to discuss here?
27. Do you know how to improve your health through adopting a healthier lifestyle? E.g.
healthy eating, exercise, smoking cessation?
28. Have you used stop-smoking services before? Exercise classes?
29. Do you have any health needs that current services do not meet?
Parents
1. How many children do you have? How old are they? Where were they born?
2. Do you think they are healthy?
3. What are your concerns regarding your children’s health?
4. Do you know what services are available for them?
5. What improvements to current services/additional services would you like to see?
Babies and young children
6. Did you attend ante-natal classes? What were your experiences?
7. Did you receive post-natal care? What were your experiences?
8. Were your children immunised? Did they have MMR or separate vaccinations? Do
you know when they have to be immunised?
9. What were your experiences?
10. Did you receive visits from health visitors to check the health of your child?
11. What were your experiences?
12. Do you know how to keep your children healthy? Where did you get this information
from? Would you ,like more information?
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Pre-teens and teenagers
13. What do you think your children’s concerns are regarding health? (sexual health, diet,
drugs and alcohol, stress)
14. Do you know what services are available for them?
15. What do they do to relax? Sports, games?
16. Would you like more support on issues concerning your children?
Do your children have any views on health service provision?
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APPENDIX C
Shropshire Chinese Health Survey
On behalf of Shropshire County Primary Care Trust, the Chinese National Healthy Living
Centre is conducting a survey of the health needs of Chinese people in Shropshire County.
We would be grateful if you could spend around 15 minutes to complete this questionnaire
about your views on and use of NHS health services. The information you give will help
to shape the future of health services for you. All information will be kept strictly
confidential. Two copies, one in English and one in Chinese, have been enclosed. We would
be grateful if two members of your household could fill in t