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• Informs employees of areas in which they excel and areas where they can improve;
• Helps employees improve performance, increase productivity and experience personal satisfaction;
• Provides the organisation with information for human resource planning.
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2.3 APPLICATION OF PERFORMANCE MANAGEMENT

2.3.1 Planning

Maloa (2001) accentuate the importance of planning with his view that at the core of a good performance management rests the conception that the manager and their subordinates will develop a clear idea of what is expected. This should include prioritizing of the key elements among a multitude of tasks that face them every day.

Without this, the individual will be overwhelmed by the conflicting demands on time and as a result may fail to make the right decisions. With lucidity of performance expectations, good performance is possible. In support of the above, Finigan (1999) pointed out that in developing performance plans, it is important to define the responsibility of each position in each department and, as part of this process, two questions need to be answered namely: 'What does the employee need in order to meet performance expectations?' and, 'What does it mean to exceed these expectations?'

Satterfield (2003) continues by stating that the vital planning activities should include goal setting, amplification of behavioural competencies and how they would apply to the job. Therefore, the outcome of planning should be clear about the goals to be met, responsibilities to be fulfilled and the behaviours that should contribute to team and organisational success.

The compilation of job descriptions in the organization can play a significant role in this regard and would assist in establishing a certainty about what the organization expects from its employees.

2.3.2 Managing performance

Managing performance has to be an ongoing process of working towards the performance expectations. According to Maloa (2001), it is probably the most neglected area of performance manageme本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。