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Please let us know when we can expect to receive the covering L/C,upon receipt of which,we will effect shipment without delay.(你方订购的货物已准备好了。请告知我们什么时候能收到该订货的信用证,我们一收到信用证,就会立即装运。)

2.Please let us know if there is something in the way that precludes you from establishing the L/C.(请告知我们是否有什么障碍使你方开不出信用证。)

3.There are some discrepancies existing between the L/C stipulations and the terms of contract.For smooth effectuation of shipment,we shall appreciate your amending the L/C as follows:(信用证规定与合同条款有些出入,为了顺利办理装运,我们将感谢你方修改信用证如下:)

5.　采用圆通的手法

外贸英语信函切忌生硬、死板。对买卖双方来说,发现和纠正商品和服务中存在的缺陷都是令人不愉快的事,但应尽量避免使用表示不良情绪如claim(索赔)、defective(有缺陷)、amazed(惊讶)、surprised(吃惊)、fault(错误)、regret(遗憾)等词,避免使用讥讽的语气,因为这些会损害友好合作。在结束理赔信时,为了表示体谅,可能会说“If you have any more difficulty,please do not hesitate to let us know.”(如果你还有困难,请勿犹豫告诉我们。)或“We do not think you will have any more difficulty·”(我们想,你们不会有更多困难。)之类的句子。事实上,这类句子在客户心中会令其产生不快的情绪,故应避免。例如:

Letter1

1.We duly received the documents and took dilivery of the goods on arrival of the s.s.Isabella at Hamburg.(我们收到了装运单证,并在“Isabella”轮到达汉堡时提取了货物。)

2. We are much obliged to you for the prompt execution of this order.Everything appears to be correct and in good condition except in case No.71.(我们非常感激你们迅速执行这一定单。除了第71号箱,看来一切都正常无误。)

3.Unfortunately,when we opened this case we found it contained completely different articles,and we can only presume that a mistake was made and the contents of this case were for another order.(很遗憾,我们在开启那只箱子时发现,箱内所装的完全不是订购的货物。我们只能假定,这是一次差错,而箱内的货物是属于其他定单的。)

4.As we need the articles we ordered to complete deliveries to our new customers, we must ask you to arrange for dispatch of replacements at once.We attach a list of the contents of case No.71,and shall be glad if you will check this with our order and the copy of your invoice.

(由于我们需把所订之货用来完成向新客户交货,故我们不得不要求你们立即安排发运换货。今附上第71号箱内货物清单,如你方能将此清单同我方定单及你方发票副本进行核对,我们将感到高兴。)

5. In the meantime we are holding the above_mentioned case at your disposal;please let us know what you wish us to do with it.(在此期间,我们保留上述箱子,听候你方处理,你方对此作何处置,请告知为盼。)

Letter2

1.Thank you for your letter of February 10 informing us that the consignment was delivered promptly. We appreciate your straightforwardness in pointing out that case No.71 did not contain the goods you ordered.(谢谢你方2月10日来信,告知我们所订货物已及时递交。我们感谢你方直率指出第71号箱内货物不是你方所订购的。)

2.On going into the matter we find that a mistake was indeed made in the packing through a confusion of numbers,and we have arranged for the right goods to be dispatched to you at once.Relative document本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。