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为了让那些接受海外派遣任务之后回国的管理者们避免文化冲击，他们必须要接受训练或者是拥有海外经历，以此获得跨文化能力。正如引言中所说的一样，跨文化能力是我们需要学习的东西，而不是天生就有的。和不同文化的人们交流是一项需要长期学习的事情。世界处于永恒的变化之中，国际化管理者们需要适应。接下来我们看看跨文化能力究竟是什么。

很多学者们针对跨文化能力作出了定义，并试图进行解释，但这并不是一项简单的工作。不过，从亚历山大赫尔岑大模型到ABC模型，我们可以发现共同的基础。他们都认同，文化能力有三个基本要素：认知能力，情感能力和行为/社会技巧。

在这一模型中，交际层面指的是行为技巧，情感层面指的是情感能力，而认知层面指的是认知能力。

我们还可以从这个模型中发现，作者将身份概念加入到了其中。这就表明，我们的身份对我们获取跨文化能力有所影响。

跨文化能力的ABC模型——The ABC model of intercultural competence

To avoid cultural shocks and that managers come back to their native country before the end of their mission, they have to follow trainings or have an experience abroad to acquire the intercultural competence. As told in the introduction, intercultural competence is something we learn, we don’t born with; to remain the definition it is the capacity to successfully interact with people from different cultures and it’s a learning work and a continuous one. The world does not stop changing, global managers have always to adapt, but let us see what an intercultural competence really is.

Many scholars give a definition of the intercultural competence and try to explain it, what does not seem very easy to do. Nevertheless, from the Gertsen’s model (1992) to the ABC model (developed by Varhegyi and Nann in 2011), we can found the same basis. They agree to say that there are three components in the intercultural competence: the cognitive capabilities, the emotional abilities and the behavioral/social skills.

In this model, communicative dimension refers to behavioral skills, affective dimension to emotional abilities and cognitive dimension to cognitive abilities.

We can find again in the model below the three components, and the author adds the identity notion which is in the middle. That shows that our identity has an impact on the way we acquire intercultural competence’s abilities.

跨文化能力的ABC模型——The ABC model of intercultural competence

Since there are interactions between these three dimensions, it is difficult to begin with one of them. We will start with the cognitive dimension as Gertsen did.

The cognitive capabilities

The cognitive capabilities or cognitive dimension, if we refer to Gertsen’s theory, is “related to knowl本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。