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October 28, 2008
The Forrester Wave™: Human
Resource Management Systems,
Q4 2008
by Paul D. Hamerman
for Business Process & Applications Professionals
© 2008, Forrester Research, Inc. All rights reserved. Forrester, Forrester Wave, RoleView, Technographics, TechRadar, and Total Economic Impact
are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. Forrester clients may make one
attributed copy or slide of each figure contained herein. Additional reproduction is strictly prohibited. For additional reproduction rights and
usage information, go to www.forrester.com. Information is based on best available resources. Opinions reflect judgment at the time and are
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For Business Process & Applications Professionals
Includes a Forrester Wave™
Executive Summar y
In Forrester’s 104-criteria evaluation of human resource management system (HRMS) vendors, we found
that Oracle and SAP continue to be the leading options for large multinational enterprises, with Lawson
Software and Ultimate Software also placing among the Leaders with differentiating alternatives. Among
the multinational enterprise choices, Oracle’s E-Business Suite (EBS) outpaced SAP and Oracle PeopleSoft
in achieving the highest Current Offering scores, while Ultimate Software had the top-rated
strategy.
Ultimate Software placed as the only Leader for the US midmarket ranking, where rapid deployment
and lower ownership costs are higher priorities. Workday, a new competitor in this Forrester Wave™
evaluation, is a Strong Performer with an advanced software-as-a-service (SaaS) solution. Lawson’s
new talent management suite also represents an innovative approach, as the company shifts from a
traditional HRMS to a next-generation offering. Automatic Data Processing (ADP) and Ceridian placed
as Strong Performers, with solid scores in the US midmarket ranking, offering mature core HRMS
capabilities, complemented by outsourced service offerings and integrated third-party solutions.
tab le of Co ntents
HR Systems Combine Core Transactions With
Talent Management
HRMS Evaluation Overview
Multinational Competition Is Heating Up
US Midmarket Choices Emphasize Rapid
Deployment
Vendor Profiles
Supplemental Material
NOTES & RESOURCES
Forrester conducted this questionnaire and
demonstration-based software evaluation
in July and August 2008. For this research,
we interviewed seven vendor and 30 user
companies.
Related Research Documents
“Improve Strategic HCM Processes And
Technologies”
August 1, 2008
“HR/HCM Applications 2008: Best-Of-Breed
Solutions Make A Comeback”
January 7, 2008
“The Forrester Wave™: Human Resource
Management Systems, Q3 2006”
September 28, 2006
October 28, 2008
The Forrester Wave™: Human Resource
Management Systems, Q4 2008
Lawson Software, Oracle, SAP, And Ultimate Software Lead The Pack
by Paul D. Hamerman
with Sharyn C. Leaver, Meghan Donnelly, and Ralph Vitti
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October 28, 2008 © 2008, Forrester Research, Inc. Reproduction Prohibited
The Forrester Wave™: Human Resource Management Systems, Q4 2008
For Bu
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