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以网上购物为例谈经济策略和营销战略的重要意义dissertation [10]

论文作者:www.51lunwen.org论文属性:硕士毕业论文 dissertation登出时间:2015-05-03编辑:felicia点击率:28194

论文字数:11534论文编号:org201504302220124465语种:英语 English地区:英国价格:免费论文

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摘要:这是一篇英国毕业论文写作范文,从网上购物的主题出发,讲述了网上购物的发展和影响,希望对大家的工作和学习都能带来帮助。

managing customer relationship?


3.4. Research Approach and methodology:-


Research data collection is carried out both quantitatively and qualitatively. It will become difficult to distinguish between these two methods. Generally quantitative research method means collecting numerical data or coded information for objective analysis, data will be later interpreted.


Qualitative research method is data collection by observations by people's activity generally and they are noted in coded description. However, this codified information can be used for later analysis. The important form of this method is often reporting and interpretations by researcher by timely observation.


A semi structured interview will be carried out during research which consists of analysis of Sainsbury and Tesco stores for data collection about home delivery. Interviews will be carried out with key persons like grocery manager, online delivery driver, and duty manager etc in each store to collect the quantitative and qualitative data. The quantitative data will be gathered for analysis. And results will be drawn from the following methods.


This study uses semi-structured quantitative primary analysis (interview for data collection) and majorly uses qualitative method (secondary source) to identify UK grocery sector and to focus to answer research questions stated. Interviews will provide large amount of information which is main source of information and key pathway for time-constrained studies such as this (Esterberg, 2002).


3.4.1. Case study and historical analysis method:-


According to Yin (1989), there are mainly five major investigating methods in social science research namely surveys, archival analysis, case studies, experiments and historical analysis. He also distinguishes them on the basis of three criteria; those are i) what kind of research question will be asked, ii) what will the degree of control over present behavioural consequences and iii) present emphasis compared to past events. Case studies and historical analysis are desirable approaches to evaluate strategies of organisations. These methods are useful to describe and answer the how' and/or why' scenario when events happen beyond researcher control and also while researching present phenomenon in real-life time.


Inductive and deductive approaches will be used for analysis of research data. Inductive way means drawing the general conclusions from researcher based on empirical grounds. Deductive approach means drawing the conclusions from researcher's logical reasoning (Ghauri, et.Al,. 1995).


This study focus on collecting information regarding operational strategies of Tesco and Sainsbury and to understand, why they are providing online shopping facility to customers while many of the supermarket failed to stay in game. During the process of study, the companies' actions or strategic implementations from them are beyond the control of researcher, case study and historical analysis methods will be best, for a part of research.


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