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FID still showed a scanning failure rates as high as 25%. To make things worse, more than half of the remaining 75% of scanning have encountered problems.[10]

Figure 3 : FedEx RFID Velcro Wristband [3]

However, for the good old barcodes scanning, the accuracy rate is as high as 99.9%.[10] This was a major setback to FedEx and they will have to wait for a longer period to actually make sure that RFID will obtained the same or higher accuracy rate as barcodes. This is especially important as the parcels and packages will be scanned up to 20 times en route to their destination.[10] Therefore, the deployment of this RFID system will need to take a longer period than the expected time. This will constitute a loss to FedEx as money have to be spent on the testing and development of RFID and at the same time it needed more time to be usable in the system. The RFID is ultimately will be a significant success in future, but it has nonetheless caused FedEx a great deal of drawback and disappointment.

联邦快递的影响信息系统和技术投资的竞争对手——IMPACT OF FEDEX INFORMATION SYSTEM AND TECHNOLOGY INVESTMENT ON COMPETITORS

Nowadays, the changes experienced by the industry are mainly caused by the technological advancements of the major competitors. The principal competitors of FedEx in the international market are DHL, UPS, foreign postal authorities such as Deutsche Post and TNT, passenger airlines, freight forwarders, and all-cargo airlines.[4] Because of the highly competitive environment, the ability to compete effectively depends upon ability to track packages, extent of geographic coverage, frequency and capacity of scheduled service, price, reliability and innovative service offerings.[4]

竞争对手的技术进步——Competitor's Technology Advancement

FedEx advancement of technologies had propelled competitors to improve their information system and technology as well. For example, UPS is now the biggest competitor of FedEx in the industry.[4]

Figure 4 : Financial position of FDX and competitors for year 2009 and 2010[12]

As their core business increasing overlap each other, FedEx and UPS have involved in even more intense competition.[13] In terms of information system and technology, FedEx and UPS both continuously launched new gadgets and system to improve operation and customer service to outdo each other. As previously discussed under topic ~~~, we have seen FedEx rolled out its PowerPad device and its use of wireless technology to provide top notch customer service. Unwilling to be left behind in the ever-changing IT world, in 2006, UPS also launched its own equivalent of PowerPad, which is known as DIAD (Delivery Information Acquisition Device) IV, which is able to transmit data directly to UPS using a cellular connection. [13] The DIAD IV is expected to be mounted with GPS (Global Positioning System) tracking system so that couriers can provide better customer services. [13]

Figure 5 : UPS DIAD IV [18]

Both the giants are estimated to spend USD 120 million a year on wireless technology; [13] this proves that both the company believed wireless technology is the key to ensure real time data transmission to improve operation and also customer service. While FedEx 本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。