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摘要：社区发展部门、文化部门和性别部门是人力资源部门的基本部门，负责员工的绩效管理、培训和其他功能，保证部门遵守各种规章制度。本文作为一篇英国留学生论文，通过国家社区发展的特点，探索其发展的前景和社会中的作用。 1.2.1人力资源的使命声明 “社区发展、文化和性别事务的人力资源部门关注人力资源与战略目标、经营计划，目的是为了提高企业绩效，发展促进创新和灵活性的组织文化。”

ology will be utilized because according to Collis and Hussey (2003), researchers are not objective, but part of what they observe. They bring their own interest and values to the research as oppose to the positivistic approach which do not regard such subjectivity.

The positivistic methodology can also be applied nevertheless; the phenomenological method is selected alone because of the complications in combining the two because they are two extreme paradigms. However, both qualitative and quantitative methods will be used for collection of data. This is called data triangulation (Denzin, 1970) cited in Collis and Hussey.

3.1.1 Primary Research

Primary data is obtained from a direct observation of the phenomenon under investigation or is collected personally (Welman and Kruger 2001). To ensure that primary data is collected, interviews, self-administered questionnaires and direct observation methods will be used (Struwig and Stead 2001). For this research in particular, a self-administered questionnaire and interviews will be used as data collection instruments. As Molefe (1997, pg 151) indicates, the primary data are easily obtained from responses to a questionnaire, largely because data sometimes lie buried deeply within the minds and within the attributes, feelings or reaction of people.

Furthermore, by providing access to what is inside a person's mind the questionnaire makes it possible to measure what a person knows, likes or dislikes. The questionnaire is therefore a useful tool to determine perception. For the purpose of compiling a competency profile, the interviews are conducted.

3.1.2 Secondary Research

Secondary data refers to the information collected by individuals or organisations other than the researcher for other purposes (Welman and Kruger, 2001). The supplementary importance of using secondary data is that it saves time, provides the opportunity to re-analyse existing data and arrive at new conclusions, and save on the cost of doing a research.

The secondary data for this research is sourced through literature research and interviews held with persons responsible for the performance management process.

3.2 RESEARCH TOOLS

For the purpose of this investigation, two very instrumental data collection tools will be selected, these are; interviews and questionnaires. Interviews and questionnaires are two diverse ways of conversing with people to extract their opinion and views. These two methods of extracting data will be conducted during the month of December 2009, where respondents will be given approximately four weeks to respond, and interviews will also be held during that same period. Verbal permission was granted by the Senior Human Resource Officer upon an official letter of request by the researcher to conduct interviews and questionnaires.

3.2.1 Interviews

Black, Richard J (2003) describes interviews as a joint venture between the researcher and the interviewee. The reason for choosing to use an interview is to ensure that the researcher uncovers perception at a senior level.

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