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BC Group, is headquartered in London. The Group serves customers from around 9,500 offices in the main regions of the world such as Europe, Asia-Pacific, America, Middle East and Africa. With assets of US$2,527 billion at 31 December 2008, HSBC is one of the world's largest banking and financial services organizations.

In 2002, HSBC launched a campaign to differentiate its brand from those of its competitors, with that pithy phrase: “ The world's local bank”. In July 2009, HSBC was named “Best Global Bank” by Euromoney magazine. In addition, HSBC was awarded the “Best Global Debt House” and the “Best Global Transaction Banking House”.

2.2 HSBC in Mauritius

In Mauritius, HSBC operates 11 full-service branches and an offshore unit, which for many years has played a leading role in facilitating cross-border investment activity. It offers a wide range of products and services to diverse domestic and cross border customer base, from accounts services to credit cards, savings, investments, loans and custodian services. Through its locally incorporated subsidiary, the HSBC Bank (Mauritius) Ltd (HBMU), the bank is able to offer many of its global customers more sophisticated financial products and structures that benefit from the extensive range of international double taxation avoidance treaties that Mauritius has negotiated.

In addition, HSBC Mauritius is a leading provider of financial services to local companies across the whole spectrum from SMEs to local Top 100 companies as well as locally listed conglomerates. For three consecutive years, 2005-2007, HSBC has been bank of the year. It is also the second largest credit card issuer in Mauritius. As HSBC Mauritius continues to expand, it has decided to bring together all its non-retail operations under one site in the fast growing Ebene Cybercity in 2008. In May 2009, HSBC Mauritius has launched two Islamic banking products. It becomes the first bank in Mauritius to offer Syariah-compliant banking services.

HSBC vision:

To be a key value creator by identifying, developing, designing and delivering learning and employee development solutions for business success.

HSBC mission:

Partnering with our business lines to create value for our shareholders and our external customers.

Maintaining a learning culture that energizes and motivates employees to maximize their full potential.

Aligning training and employee development support with HSBC strategic imperatives.

Core business principles:

Outstanding customer service

Effective and efficient operations

Strong capital and liquidity

Prudent lending policy

Strict expense discipline

HSBC Values:

Perceptive

Progressive

Responsive

Respectful

Fair

3.0 Literature Review

3.1 Definition of training

Training has been defined many times over the years. The Manpower Services Commission (1981 cited by Armstrong 1999) defined training 本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。