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Online communications plan for Bing+A Critical Review of Relationship Marketing

论文作者:留学生论文论文属性:学期论文 termpaper登出时间:2010-12-02编辑:anne点击率:4576

论文字数:3282论文编号:org201012021618087940语种:英语 English地区:美国价格:$ 33

关键词:Online communications planBingbased email marketingRelationship Marketing

PART A Online communications plan for Bing
1. Proposed communication methods
In the campaign of promoting Bing, six kinds of communication tools will be used, there are links 美国写essay网站 exchange, permission-based email, banners, blog, forum and binding software.
1.1 Links exchange
1.2 Permission-based email marketing
1.3 Banner
1.4 Floating ad
1.5 Video ad
1.6 Expanding ad
1.7 Pop-up ad
1.8 Mobile ad
2. Creative strategy
3. Measured and evaluate
4.Budget
PART B

A Critical Review of Relationship Marketing
1. The concept of relationship marketing
2. Factors that affects relationship marketing
2.1 Organizational factors
2.2 Channel relationship factors
2.3 Environmental factors
3. Critical analysis on the concept of relationship marketing
4. Conclusion

References
Bock , G W, Zmud , R W, Kim ,Y G, and Lee , J N. (2005). Behavioral intention formation in knowledge sharing : Examining t he roles of extrinsic motivators , social-psychological factors , and organizational climate[J]. MIS Quarterly, 29 (1) : 77-95.
Bonnie S O’Neill & Monica Adya. (2007).Knowledge sharing and t he psychological contract : Managing knowledge workers across different stages of employment [J ]. Journal of Managerial Psychology, 22 (4): 389 - 410.
Chowdhury , S. (2005). The role of affect-and cognition-based trust in complex knowledge sharing [J ]. Journal of Managerial Issues, 17 (3):310- 326.
Collins , C J . (2006). Knowledge exchange and combination : The role of human resource practices in t he performance of high-technology firms[J ]. Academy of Management Journal, 49: 534 - 540.
Cropanzano , R & Mitchell , M S. (2005).Social exchange theory: An interdisciplinary review of conceptual and definitional issues [J]. Journal of Management, 31: 864 - 887.
Engelbrecht, A. S., van www.51lunwen.org Aswegan, A. S., & Theron, C. C. (2005). The effect of ethical values on transformational leadership and ethical climate in organizations. South African Journal of Business Management, 36, 19-36.
M Ann McFadyen & Albert A Cannella. (2004). Social capital and knowledge creation : Diminishing returns of t he number and strength of exchange relationships[J ]. Academy of Management Journal, 47 (5) : 735 - 746.
Sin , L Y M , Tse , A C B , Yau , O H M , Chow , R P M & Lee , J S Y. (2005). Market orientation , relationship marketing orientation, and business performance: The moderating effect s of economic ideology and industry type [J ]. Journal of International Marketing, 13 (1) : 30 - 47.
Spangenberg, HH & Theron CC. (2005). Promoting ethical follower behaviour through leadership of ethics: the development and psychometric evaluation of the ethical leadership inventory (ELI). SA Journal of Business Management, 36(2), 1-18.
Van Zyl, H. J. C. & Mathur-Helm, B. (2007). Exploring a conceptual model, based on t he combined effect s of entrepreneurial leadership, market orientation and relationship marketing orientation on South Africa’s small tourism business performance[J ]. South African Journal of Business Management, 38 (2): 17-24.
Vishal Kashyap, Aurea Helena Puga Ribeiro, Ant hony Asare& Thomas G Brashear. (2007). Developing sales force relationalism: The role of distributive and procedural justice[J ]. Journal of Personal Selling & Sales Management, 27 (3) : 235 - 245.


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