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of the HR policies is influenced by the customer contact and visibility

E.g.: If at a factory dharnas or demonstrations are faced the customers are unaffected unless and until their supplies are on time and quality. However a poor call centre service will have to face a quick action from the HR

Training and development differences are basically due to the arenas of work that have to work. Hence major difference can be observed in the policies of the two companies related to this area.

Key differences in the appraisal system generally due to the difference in HRD planning by the top management and the philosophy that drives the two company's

APPENDIX
Interview Questionnaire
How do you think the HR policies at your organisation different?

What kind of role does HRD play as a policy intervention?

How do you think the policies govern the goals of your organisation?

Can you please give some insight on the recruitment process at your organisation?

What are the internal and external factors driving the recruitment process?

Kindly comment on the employee development activities at your organisation?

How do you customise the recruitment and selection process to your organisation?

Can you give us some details on the selection process?

What are the factors involved in promotion activities?

Are there any specific coaching and training available at your process

What is the performance evaluation criterion at your organisation?

Are you satisfied with the performance evaluation tools that are employed in your organisation?

Can you share the performance appraisal and reward systems in your organisation?

How are employee welfare addressed in your organisation?

Would you like to share your views about your company policies and give us a feedback on the interview we conducted?

Sample Questionnaire
Name:

Age:

Mobile No:

Age Group: 20-30 years

30-45 years

> 45 years

How long have you been employed with the company?
1-2 years

2-3 years

>4 years

What are the factors that influence the recruitment process at your organization?
Advertisements

Campus Placements

Employee Referrals

Walk -ins

Are there any major constraints n the recruitment policy, if yes what are they?
Government Regulations

Contract workers

Cultural Factors

Are you aware of the training structure at your organization?
Yes No

What is the selection procedure at your organization?
Aptitude Test

Technical Interview

Hr Interview

Can you share the leadership program details of your organization?
What are the steps in training that are followed?
What according to you is the most important source of information for your performance measurement? 
Managers

Peers

Subordinates

You

You're Work

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