管理组织中的协作关系 Managing Collaborative Relationships in Organisations
C7开发和管理与其他组织的合作关系
理解原则,在一个组织与其他组织的有效合作是很重要的,当前的利益相关者有兴趣,兴趣可能是金融、环保或慈善组织内。在组织建设中,与利益相关者的关系可以通过利用他们的专业知识和知识来帮助你的企业。在我们的组织是有一个积极的利益相关者是父母,员工,学校的工作人员,因此,形成了与他们的关系总监让你看看我们提供照顾和保持员工我们目前。与利益相关者合作既有道义上的原因,也有商业上的原因。通过与有当前利益的利益相关者合作,让你有一个共同点,并希望你的组织得到最好的结果,它允许你一起创造结果,改进现有的系统,并共同努力,创造一个更好的运作组织。与利益相关者合作允许新的想法和帮助解决问题。
在利益相关者允许你获得的经验和反馈,创造更好的工作业务,也允许你建立关系,有助于对未来成本、灵活性和更好的客户服务,这样的一个例子是利用家长在学前填写调查问卷对我国学前的经历,这是对我们的关心和寻找改善我们的服务方式。
C7 Develop and manage collaborative relationships with other organisations
Understanding the principles of effective collaboration with other organisations is important in an organisation as the current stakeholders have an active interest, the interests could be financial, environmental or charitably within the organisations. Within an organising building relationships with stakeholders can prove to help your business by using their expertise's and knowledge. Within our organisation are stakeholders who have an active interest are parents, staff, the school staff, Ofsted and the Governors by forming relationships with them allows you to look at the care we provide and keep the employees we have at present. There can be both moral and business reasons to collaborate with stakeholders. By working with stakeholders that have current interests allows you to have a common ground and want the best outcomes for your organisation, it allows you to create outcomes together, improve current systems and work on these together to create a better functioning organisation. Collaborating with stakeholders allows new ideas and helps towards problem solving.
Looking at the stakeholders allows you to gain experience and feedback to create a better working business, it also allows you to build relationships which can help towards future cost, flexibility and better customers services, an example of this is by using the parents at pre-school to fill out questionnaires on their experiences of our pre-school, this allows us to evaluate our care and look into ways of improving our service.
There are many different types of stakeholder mapping techniques used depending on the organisation. An stakeholder mapping technique should help you decide what you expect from the stakeholders and what it is that you want from them to further the business, they can also help decide on the role of the stakeholder within the organisation. Fletcher, Guthrie define a process for mapping stakeholders expectations based on hierarchies and key performance areas. Another technique I looked at was Cameron, Crawley defined a process for ranking stakeholders based on needs and the relative importance of stakeholders to others in the network.
The Matrix is frequently used by people as it clearly shows representation by using two dimensions of interest with a third dimension shown by colour and size representing the individual stakeholders. Some of the dimensions used could be:
Looking at the power of the stakeholders
Looking at the support of the stakeholder
Influences of the stakeholder
The need or interest of the stakeholder
The enthusiasm of the stakeholder
The advantages of using mapping techniques to analysis stakeholders is that it gives identification on the support or interest from the stakeholders, it allows you to spot potential risks and it c
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