摘要:服务质量和服务管理在卫生保健部门已经吸引了显著研究的重视,近年来,但大部分研究都集中在传统的医疗保健。与此相反,健身产业已接收的研究相对较少注意。目前已在体育营销领域的几个贡献,但很少有关于健身行业。
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