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stance, in Vietnam, recruiters tend to hire employees based on their quality of qualifications and background or personal relationship instead of evaluating their true abilities in work. This alarming tendency has been resulting in the inefficiency in the way of using workers and arranging activities and tasks which are suitable with each individual’s capability. It is the inefficient retention which is one of the main factors causing other issues seriously impacting on operations management of an organization including the ineffective work performance and employee dissatisfaction.

With the significant development of economy all over the world, an enormous number of organizations have been setting up their branches or representative offices which are located in other foreign countries to achieve their great ambitions to dominate the global market, not only to survive and develop as usual. Frankly, this mission is hard to do because operations are not easy to manage while managing operations overseas is even more difficult and complicated than that. In fact, one wrong decision in managing operations in foreign countries can make not only a branch or a representative office of a company fall into crisis but also the whole organization collapse at any time. Those are the reasons why the leader of a firm has to consider all the aspects of management and try to avoid making any mistake or wrong decision.

Solutions in Managing People

There are varieties of methods to deal with human resource management. However, if employers want to manage their employees effectively, they should pay prior attention on their workers’ satisfaction. There are four different measures including financial conditions of work, interpersonal communications, operations and tasks and working conditions which are recommended by Herzberg (1965), Locke et al. (1964) and Zalewska (2001). In specific terms, financial conditions of work are exactly economic benefits that workers can receive from their work. Precisely speaking, these financial conditions mean amounts of pay (e.g. salary, bonus, promotion) whilst interpersonal communications are good opportunities for workers to reveal their characters and their efforts in adapting to the working environment and building up their relationships with their managers, supervisors and colleagues. Besides, operations and tasks are activities to show employees’ working abilities (both individual and team work skills) that are conducted under employers’ observation and evaluation whereas working conditions consist of essential working equipment, tools, facilities (computers, telephones, printers, etc.), transport vehicles (cars, buses) and rules, policies or insurance related to health and safety of workers (identified by Sypniewska, 2014). In order to maintain employee satisfaction, all the things that employers need are finding solutions to attract, retain and motivate their workers. Superiors must know and evaluate values of each subordinate and his/her personal characters so that they can arrange suitable work and position for the right person or providing him/her new tasks that can improve his/her ability, skills and creativity. Furthermore, managers need to learn to listen to their staff, to share and respect their ideas and their opinions. Finally, one more way to satisfy employees is to give them a well-equipped working environment, chances for promotion and higher salaries as rewar