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Dichotomous

The respondents were required to choose between two categories. But for questions where the proportion of neutral response was perceived to be high, a neutral alternative was included.

Multiple choice

The respondents were required to choose from a list of possible answers. For questions where all the list of possible alternatives could not be included, ‘other' category accompanied by ‘please specify' was used.

Scaled

Through the use of likert scale, the respondents were asked to select their level of agreement or disagreement from an odd number of categories (5-category).

Ranking

There was only one ranking question where respondents were asked to rank their preferences from a list of training experiences.

4.1.2.4.3 Pretest

A pilot test of seven questionnaires was conducted: one executive, two officers and four clerks. The Recruitment and Development manager also went through the questionnaire. The purpose of the pretest was to check the layout, question sequence, word meaning, question difficulty, branching instructions and the time taken to complete the questionnaire. Minor corrections were made to the original proposal.

4.1.3 Sampling plan

Once the problem had been clearly specified, the research objectives set, appropriate research design and data collection instrument developed, the next step was to select those elements from which the information would be collected. For this study, it would be unrealistic, costly and very time-consuming to target the whole population of HSBC. Sampling saves time, an important consideration for this study, given that there is a tight deadline.

4.1.3.1 Population

A population represents the full set of items or people under investigation. HSBC has a population of 391 employees. It must be noted that non-clerical level has been excluded from this population because they are not eligible for training.

Table 1: Population of HSBC

4.1.3.2 Sample frame

It is the list from which employees' names were drawn. The HRD of HSBC keeps a database of all employees who went on training.

4.1.3.3 Sampling unit

It is an individual element of the population to be sampled. For this study, the sampling unit consisted of employees who went on training programs.

4.1.3.4 Sampling method

This can be divided into two types:

Probability or random sampling

Here, each member of the population has a known and equal chance of being selected.

Non-probability or non-random sampling

Here, each member of the population does not have an equal or known chance of being selected because the selection of sample depends on judgment.

For this study probability sampling was used. More precisely, stratified random sampling. It was found to be more appropriat本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。