目前,大多数管理专业人士和学者都把知识作为竞争优势的重要来源。可能,这是一个很大的资源,公司为包括珍贵的,独特的和不可替代的功能异常,和一个隐含的方面。知识的重要性在社会中日益增加,因此,在考虑商业创新的个人身上发生了变化。这些创新可以是技术、过程或产品创新,也可以是战略性的或可操作的。
由于知识型组织的创新正在全世界发生,类似于丰田汽车公司的情况也在本报告中讨论过。在本报告中,讨论了丰田汽车公司现有的知识管理做法,以及它可以用来改进其现行知识管理实践和战略的干预措施。在这份报告中,丰田提出的干预措施是使用KM作为管理工具。
此外,本文还介绍了有效的知识管理策略所必需的元素,以便公司能够开发一种新的、更有效的知识管理策略来处理其现有的知识管理缺陷。该报告提供了所有关于丰田过去知识管理战略和有效利用知识及其相关方面的新的有效战略的全面信息。
In present, most of the management professionals and academics have distinguished knowledge as a significant source of competitive advantage. Potentially, it is a substantial resource to a firm as it includes precious, unusual, unique and non-commutable features and an implicit aspect. Importance of knowledge is increasing day by day in the society and due to this a shift is occurring in individuals thinking regarding business innovations. These innovations can be technical, process or product innovation and strategic or operational.
Innovations due to knowledge-based organizations are occurring all over the world and similar is the situation with Toyota Motor Corporation that is discussed in this report. In this report, existing knowledge management practices of Toyota Motor Corporation is discussed along with the interventions that it can use to improve its present KM practices and strategies. In this report, intervention proposed for Toyota is the use of KM as a management tool.
As well, here, elements that are essential for effective KM
strategy are also given so that the company can develop a new and much more effective KM strategy to deal with its existing KM flaws. The report provides all inclusive information about Toyota's past knowledge management strategies and some new effective strategies that it can used to make effective use of knowledge and its related aspects.
Introduction 简介
The field of knowledge management has developed in concern to the management of the data, information and knowledge within an organization and as well as employing it to gain competitive advantage (Armistead 1999, p. 143). Knowledge management basically comprises of procedures and tools to efficiently captivate and share data. As well, it is also related to the potential use of knowledge of individuals within a firm. From last several years there have been serious discussions on the significance of knowledge management (KM) in our society (Hicks, Dattero & Galup 2006, p. 19).
Almost all researchers, scholars and management science professionals agree that substantial transformation had occurred and management of knowledge had become crucial. The excessive business operations failures, due to the traditional modes of operations have intensified the significance of knowledge and its management (Maêrtensson 2000, p. 204). In the increasing competitive situation, KM and associated strategy concepts had become essential and significant components for present organizations to survive and maintain their position in the long run (Armistead 1999, p. 143).
Due to the significance and advantages of KM, it has become vital for executives and managers to deal with KM and related strategies. Nowadays, it is considered as a precondition for attaining higher productivity and flexibility in both the private and the public sector firms due to its significant advantages (Maêrtensson 2000, p. 204). Toyota Motor Corporation also makes use of knowledge management for managing its diffe
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