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Hotel Management and Performance Evaluation-酒店管理与绩效评估 [4]

论文作者:英语论文论文属性:作业 Assignment登出时间:2014-04-10编辑:caribany点击率:9431

论文字数:2789论文编号:org201404081405561071语种:英语 English地区:英国价格:免费论文

关键词:Performance Evaluation绩效评估Hotel Management绩效管理Improvements

摘要:绩效管理的目的是为了提高员工的工作效率,从而实现公司的目标。与此同时,管理者应该做一些努力来改善他们下属的工作环境。

ition, employees can control of the entire work process. By this wan they can improve their level of effort and work performance, so that get a high reward.

Employees must pay attention to the compensation. Employees have different needs because the have different personality. It leads to different pay for different employees who have different appeal. Therefore, managers ought to effectively investigate the needs of employees, implementation of targeted incentives.
Bonus program should be easy to understand and calculate. For a worker, he may immediately be able to figure out how much money according to the number of products produced that day. If it has exceeded the quota, he returned immediately to accelerate progress and improve efficiency in order to get more money.
Employees could participate in bonus plans. Employees have a clear understanding of the possibility that pay for their own needs and goals to complete the work. Therefore, bonus program will increase the effectiveness if the employees involved in program development bonus.


 3 Performance Evaluation Methods Suitable for Hotel  适用于酒店的绩效评估方法


3.1 Critical incident method
Managers will record the performance in detail no matter they are positive or negative. According to the key event, managers will meet with the employees to discuss the employee's performance evaluation every six months. For the Loews hotel which provides service as the main content of the company, it is more suitable to use the critical incident method. Managers can record the objective needs to be achieved which involve employees’ key events. What different performance employees need can be drawn from the schedule. Key events can be record through the scenarios, objectives, actions and results. After collecting a large number of information, managers can do the characteristics of employees and requirements analysis. Then give an assessment of employee performance. Its advantages are: It provides some definitive evidence for you to explain to the employee performance evaluation results. It helps managers to make sure what you are based on the performance of employees is throughout the year rather than in the most recent performance. Its disadvantages are: It will take a lot of time to gather the key time information. It lost the average level of performance. Comprehensive job analysis can not be completed. It can not be alone as the assessment tool and must be used with the other methods.

3.2 paired comparison method
Pair comparison method lists all the duties together and compares them between two. In the Loews hotel business, if there are 10 technical employees, compare every employee with the other nine employees. Each paired comparison, a good performance get one point but poor performance was zero. Add the scores of each person when paired comparison is completed. The higher the score are, the better the evaluation results.

4 Recommendations  建议


In today's industry environment which is global competition, every company employees must be the same as the laser focus to help companies achieve strategic objectives. From this perspective, the use of a holistic performance management system to guide, develop and evaluate staff will help to improve the continuity of employee performance. Every employee must be improve their pe论文英语论文网提供整理,提供论文代写英语论文代写代写论文代写英语论文代写留学生论文代写英文论文留学生论文代写相关核心关键词搜索。

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