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rformance in each evaluation periods. It helps employees to make up for lack of performance and improve job performance.
For Loews hotel business, behaviorally anchored rating scale is more suitable for performance evaluation in many ways. It provides better and more equitable assessment than other assessment tools.
For the development of performance standards, the events of employees will be combined into a set of performance dimensions. Then give definitions to each dimension. The following shows the analysis of behaviorally anchored rating scale from seven dimensions on the service employees:
1. Knowledge and ability to judge
2.Cleaning ability
3. Management
4.Ability of task allocation
5.Timing ability
6.Perception
7.Interpersonal skills
Performance of each dimension defined the class from "very bad" to "very good". Then use a specific description of what is called the critical time "very good" performance. Behavior anchored rating scale for each dimension of behavior by employees on a typical behavior of the score as the "anchor", not only gives the employee performance evaluation, but also for how to improve the behavior of employees. It provides very clear advice to improve performance and gives employees a clear direction to work.
Today, the lure of business professionals has been not only is the level of salary, good or bad of the benefits, more people paying attention to the point that if they could learn some useful knowledge in work. As managers, they should know how to develop their own subordinates’ talent instead of letting subordinate to explore themselves. Managers give themselves position as the professional instructors. Managers must not only that they will do, but also to guide subordinates to do and guide them to do it well.
To sum up, managers want to let employees do their jobs quickly and effectively. Training for employees, encouraging employees to practice independent thinking and working, these three steps are essential.
Every good company has a good staff training methods. It is this set of training methods to help the employees lay the foundation of working. Good employees bring good businesses naturally. Many managers are not enthusiastic about the training because they believe that the training did not play any effect. They think that people still do not a lot of things, can not solve customer complaints. This is the biggest mistake for a manager. Do not think that the employees will be able to subordinate all aspects of skills and flexible use of the actual work once trained.
What are the correct ways for the managers? Let the employees think by themselves after the training. Managers should pay attention to guide rather than just rebuke during the training. Managers should guide their employees on the right track quickly. In order to make sure that the employees do a good job, managers can not ignore the guidance of their work. Managers should not only seek help when their employees ask to be guided. Managers should choose to solve difficult problems by keeping everything inside and focusing instead on things when employees asked because of various reasons. Managers should not only strive to guide the work of their employees, but also to create conditions and atmosphere that they may give guidance each other. Paying more attention to inspire and train employees’ thinki