摘要:本文主要讲述组织需要变革,并细说变革管理的策略。一个组织是一个复杂的实体,带来的变化同样也是一个复杂的考验。组织全公司的变化并使其处在一个微妙的平衡中需要有能力的领导者。有效领导对自己的组织作出改变很容易,但是要在变革过程中发挥领导作用却不容易。
1996) point out that the task of change management is to bring order to a messy situation, not pretend that it's already well organized and disciplined and leadership is hugely responsible for bringing that semblance of order.
Companies also need to have the right approach and mind step to deal with the change process. Successful organisations drive change rather than being driven by the change. Although, the strategic decision to change comes from the top management but the implementation should always be a bottom up process. HP's didn't get either of those decisions right; its decision to change came too late (when Dell had already gained ground and had the first over advantage) due to which it tried to impose the change from top down.
It is worth mentioning that change management strategy adopted is also reliant on the type of organisation. Different organisations may need to approach change differently and the type of change management approach adopted should be consistent with the objectives of the organisation and its situation. For example, an organisation whose future depended on improving customer service should, logically, adopt a change model focused on improving processes that have a direct bearing on that objective and removing obstacles that prevent its achievement. This is because; a disjunction between the objective and the mechanism would result in untoward or unwanted results.
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