英语论文网

rganizations were also included in the study. Results revealed that greater the LXM relation between the supervisor and subordinates, greater would be communication efficiency. Results of hypothesis 2 were also positive indicated that in-group employees had more communication satisfaction as compared to the out-group employees. The author concluded that however linkage of this relationship decreased as the sphere of influence became distant.

Balarin (2006) discussed about significance of manger-staff communication. The author focused on understanding the importance of communication in management. She believed that managerial communication acted as a knowledge power in any organization and was the major reason of a success of any company.

The research questions that were addressed in this thesis were

(1)What is the role of manager and staff communication in the workplace? (2)What are the challenges/ factors of the work place that can impact managerial communication? (3)What is the impact of manger and staff relations on communication?

The methodology used for this thesis was based on the case study view of manger-staff communication process at a South African institute. The author had gathered information with the help of questionnaires and focus groups interviews to understand the whole process of managerial communication. The questionnaire was conducted to numerically understand all the trends and patterns regarding communication. It carried one question for those participants who were willing to participate further. She also used online questionnaire so that people could had easy access. Before questionnaire, she also conducted pilot study. Her unusual combination of questionnaire and interviews resulted in triangulation of data which increased the reliability of results. Questionnaires were distributed among 550 employees to discuss the managerial communications in detail.

Results showed that positive relationships at work place were the major cause of the success of organization. It showed that mangers that were more informal and were working in friendly working environment had better communication level. Findings also proved that mangers who knew more languages were more open to efficient communication. It had observed that the leaders who think ‘we” as “team” and who gave value to others are more efficient communicator. In addition to this, more communication channels including e-mail, telephones increased the efficiency of communication of that organization.

The research also proved some challenges that were impacting communication. The most important challenge was time. Findings showed that mangers who provided good time with supervisors to make them understand the policy, they were evaluated as having good communication skills. But the challenge was time management as time is the scarce resource for any manger. The second challenge was to control the stress. It had observed the mangers that were facing high stress from their working environment were less likely to interact and communicate with their sub-ordinates. The third challenge was motivation. Results also showed that those organizations who did not appreciate their mangers for communication resulted in ineffective communication.

Results also proved that companies 本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。