摘要:本文是一篇研究Organisational Behavior的论文。把提高员工积极性的方法分为两类:财务和非财务激励法。结合情境领导理论,讨论管理者如何更好管理员工。
ees are unable or unwilling, delegating style will de-motivate the employees (Buzzle, 2010). As a result, most managers may not trust their workers and subordinates, because they afraid of employees cannot achieve their tasks.
As what is mentioned above, a successful leader needs to use different leadership style based on different situations in order to improve employees who can finish their job more efficiently. At the same time, they could be motivated through this process.
Communication is undoubtedly becoming an essential behavior in daily life not only for working in organizations, but also for general life. Communication is generally defined as any act or process that an individual gives to or receives from others information about mutual requirements, views, knowledge, or emotional states (National Joint Committee for the Communicative Needs of Persons with Severe Disabilities, 1992, p. 2). As a comprehensive concept, communication could be universally divided into two extensive departments, which are non-verbal and verbal communication. Both non-verbal and verbal ways are efficiently used in organization behavior which could become an accelerant of effective motivation and efficient leadership if they are under a positive use.
According to Relationship website (n.d), non-verbal communication could be explained as those acts that shows what people are thinking without using verbal expression. Categories of this include aesthetic, physical, signs, and symbols (Your Dictionary, n.d), which two of them will be talked about through the following parts. 'Aesthetic communication occurs through creative expression' (Your dictionary, n.d), which would include all the arts, such as music, dance, theatre, crafts, art, painting, and sculpture. For example, ballet is as there is dance and music, without spoken or sung words. Swan Lake as the most famous and fascinating ballet in the world, audiences may have a sense of that the ballet is expressing its sentiment while watching. That is a nonverbal way of communication; target can understand many even more than language speaking from arts even though they cannot talk.
Furthermore, physical is another sample of nonverbal communication, which contains body language, facial expressions, touch, and gestures. The eyes of a person can be an assistant while communicating. To give an example, when a person could make frequent eye contact with others, it means that that this individual is confident and almost full of positivity. On the other hand, if the particular person is not too consistent with contact in eyes, there is almost no doubt that this person is trying to cover something or is averagely under a low confidence (Lifestyle, n.d). Touch can behaves efficiently under some circumstances. For instance, the certainty seen from someone's handshake can indicate the other person with self confidence when this person is meeting for the first time. In addition, a gentle touch on the shoulder or light hug can show empathy and solicitude when someone is getting angry or sad.
As for verbal communication, it is a process of sending or receiving information with words, also including writing and sign language, which can also be explained as a linguistic way of communication (All Words, n.d). The classifications of verbal communication involve oral, written, and mediated communication. Oral is the most apparent type of verbal commu
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